Technical Consultant - Remote
Our job is an important one and requires a special touch when dealing with cryptocurrency issues. We are a new type of service and rapidly growing new clients and are equally looking to expand to talented people to join our team. We focus on the personal touches through video chat and messaging platforms for our customers.
Work alongside a team environment to leverage the experience and thrive in teaching new and upcoming crypto technology.
Work from anywhere in the world with a strong stable internet connection. No mandates are involved and paid in cryptocurrency.
Responsibilities & Requirements:
- 1+ years experience customer support
- Clear communication skills and motivated
- Server as the day-to-day point of contact with customers
- Technical aptitude and understanding of blockchain technology
- Ability to troubleshoot software / hardware issues across multiple platforms (Windows, macOS, iPhone, Android)
- Experience with Trezor and Ledger hardware wallets
- Organize workload through a ticket management system
- Microsoft Office suite and cloud platform experience (Google Drive, Dropbox)
- Use of open source software
- Nice to have: Multi-lingual
We are looking for that ideal crypto-inspired enthusiast to help us scale our consulting team. The job will not fall short of challenges but we can assure your impact will be long-lasting with our customers. With every day comes new challenges and we are here to provide crypto technical support.
We are an equal opportunity employer and value diversity in our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage all to apply.
Problem Solver
An analytical mind to work through situations and scenarios.
Love Crypto
Follow the markets and new crypto trends and share experience.
Live Support
Work from anywhere in the world with a stable internet connection.
Apply
Please send your resume over and include any relevant experience you’ve had with crypto support on the cover letter to [email protected]